If you have any questions or concerns, please contact us at [email protected] or call us at
What do I do if there is an issue with the website?
If you encounter any unusual errors during your shopping experience, try refreshing the page. Maintenance is performed on the servers that our website is located on from time to time. This can cause slow load times or abnormal errors.
However, if you see an error consistently occur, or if an error of any type is impairing your shopping experience, please let us know about it. Email detailed error reports to [email protected].
How do I change or Cancel an order?
If you realize a mistake in an order you've placed, call us at 1-800-298-9410 or send us an email at [email protected] as soon as possible.
We ship out orders quickly, so it is important that you contact us as soon as you discover any problems. We will happily correct or cancel your order with no hassle at all.
If your order is already shipped, we can work with you to find a solution. Your order is as important to us as it is to you!
If I have a problem with an order what should I do?
If you find anything wrong with your order when you receive it, please contact us and let us know. We will do anything possible to get you the product that you ordered or refund you an appropriate amount.
This applies to: receiving the wrong product, receiving a damaged product, missing product, and similar situations. Call us at 1-800-298-9410 or email us at [email protected]. We'll find a solution for you today!